TV & Audio Service Centre Solution
Repair shop software for TV & audio service centres.
TV repairs are long, costly and often half done at the customer's home. Kiwikit gives every set a job card with its serial number, the estimate the customer approved, and a WhatsApp update at every stage.
Device types
10 ready
LED, smart TV, audio, projector
Models
148
Ready under the brands
Labour items
11
Panel, board, installation…
Home visits
Charged
As a labour item
What is TV & Audio Repair software?
TV repair shop software records every TV, speaker or home theatre that comes in or is repaired at the customer's home — the model and serial number, the fault, the remote and cables handed over — and tracks it through diagnosis, panel or board repair, delivery and billing. Kiwikit does this in the browser with WhatsApp updates, home-visit charges, GST billing and stock of panels and boards.
Updated
Built for the TV bench
Long repairs, costly parts, approved estimates
A TV repair waits on a diagnosis and an estimate before a panel or board is ordered. Kiwikit keeps every set, every estimate and every part on record.
Serial number and model on every set
LED, LCD, smart and Android TVs, speakers, soundbars, home theatres, amplifiers, set-top boxes and projectors are device types with their brands and models, tracked by serial number.
Estimates before the panel is ordered
Add the panel, power board, main board or backlight strip to the estimate and get the customer's approval before you spend on the part.
Home visits and installation
Home visit charges, TV installation and wall mounting, and set-top box installation are labour items, so on-site work is billed like bench work.
Remote, cables and stand on record
Tick the remote, power cable, HDMI cable, stand, box and warranty card that came with the set, and hand back the same at delivery.
WhatsApp updates at every stage
Messages go out when the job is created, in repair and ready, and the customer can open a private link to see the status and the balance.
Panels, boards and spare parts in stock
Keep stock of panels, power boards, main boards, T-con boards, backlight strips, speaker drivers and amplifier boards, plus remotes, wall mounts and cables for the counter.
Ready on day one
What your shop gets when you pick TV & Audio Repair
At first login you tell Kiwikit what kind of shop you run. It then loads these device types, their brands and 148 models, the common problems, labour charges and stock categories — and the job card shows only the fields your shop needs. You can edit or add to every list, pick more than one kind of shop, and remove one later without losing data.
Device types
- LED TV
- LCD TV
- Smart TV
- Android TV
- Speaker
- Soundbar
- Home Theatre
- Amplifier
- Set-Top Box
- Projector
Common problems
- TV not turning on
- No display
- Screen lines
- Backlight problem
- Motherboard problem
- No sound
- Remote not working
- Power supply problem
- Software / firmware issue
- HDMI port problem
- Wi-Fi / network problem
- Distorted sound
- Bluetooth connectivity
Labour charges
- TV repair
- Panel repair
- Installation & wall mounting
- Audio repair
- Home visit charges
- TV diagnosis
- Panel replacement labour
- Power board repair
- Motherboard repair
- Speaker repair
- Set-top box installation
Stock categories
- Televisions
- Speakers & soundbars
- Home theatre
- Amplifiers
- Remotes & wall mounts
- Panels
- Power, main & T-con boards
- Backlight strips
Audio too
Speakers, soundbars and home theatres, not just TVs
An electronics service centre repairs more than TVs. Speakers, soundbars, home theatres, amplifiers and projectors each come with their own problems — no sound, distorted sound, Bluetooth connectivity — ready on the list.
The common TV faults are ready too: no display, screen lines, backlight, motherboard, power supply, HDMI port, Wi-Fi and firmware issues, so the counter picks the fault instead of typing it.
How it works
One job, five clear stages.
- 01
Intake or visit
Set logged with serial number, fault, photos and accessories — at the counter or the customer's home.
- 02
Diagnosis
Panel, board or backlight identified and the part priced.
- 03
Approval
Estimate sent; the customer approves before the part is ordered.
- 04
Repair
Part fitted, set tested, WhatsApp message sent.
- 05
Delivery
Remote and cables handed back, balance collected, warranty noted.
Inside the software
The actual screens, set up for TV & Audio Repair
Not mockups — real Kiwikit screens running on a sample shop with made-up customers.
Every job on one card
Open any job from the list: the device, its serial number, the problem and what the customer handed over, with every action one tap away.
Your devices, brands and models, ready
Device types, brands and models for TV & Audio Repair come loaded and linked, so the counter picks instead of typing. Edit or add to any list.
Every job on one screen
The job card list is the same for every kind of shop: status cards across the top double as filters, and every row shows the customer, the device, the technician and what is still due.
- Search by serial number, customer, mobile number or job number
- Filter by Pending, In Progress, Ready, Delivered or Cancelled
- Advance taken at intake is deducted on the final bill
- GST or plain bills, on a thermal printer or A4
One system, not five apps
What runs alongside your repairs
Stock & spare parts
Parts and products with batches, serial numbers and more than one warehouse. Adjustments, transfers and reconciliation are built in, so the shelf and the system agree.
Purchase & suppliers
Purchase orders, supplier bills and receipts, returns and debit notes. Supplier balances stay linked to what they supplied.
Sales counter
Quotations, invoices, delivery notes, returns and credit notes for what you sell over the counter, in the same system as the repairs.
Accounting & GST
Cash book, ledger, expenses, bank accounts and reconciliation, receivables and payables — the books are a by-product of daily work.
Technicians & profit
Assign each job to a technician and see revenue, parts cost and profit per job and per technician.
CRM & follow-ups
Leads, customers and follow-ups with due dates and overdue flags, for the customers you call back rather than wait for.
Before you start
What you actually need
- Any device with a browser — counter PC, tablet or the owner's phone
- A working internet connection (Kiwikit is cloud-based, not an offline install)
- Optional: a 2-inch or 3-inch thermal printer for receipts
- Optional: a barcode label printer for job stickers
Plans include 4 users and one shop location, and start at ₹1,499 for three months or ₹4,999 for a year. Full breakdown on the pricing page.
An honest read
Is this right for your shop?
It fits well when
- Your repairs wait on estimates and costly parts like panels and boards
- Some of your work happens at the customer's home
- Customers call to ask whether their TV is ready
- You want to know the profit on each repair after the part cost
It is probably not for you when
- You only sell TVs and never repair them — the job card is the point of Kiwikit
- Your shop has no reliable internet; there is no offline desktop version
Frequently asked questions
Questions about TV & Audio Repair software
Can I track TVs by serial number and model?
Yes. LED, LCD, smart and Android TVs and audio equipment are device types with their brands and 148 models ready, and every job card can be found by serial number, customer or job number.
Can I bill home visits and installation?
Yes. Home visit charges, TV installation and wall mounting and set-top box installation are ready as labour items with your own prices.
Can I keep stock of panels and boards?
Yes. Panels, power boards, main boards, T-con boards, backlight strips, speaker drivers and amplifier boards are stock categories, and a part used on a job comes out of stock.
Does it work for speakers and home theatres too?
Yes. Speakers, soundbars, home theatres, amplifiers, set-top boxes and projectors are device types with their own brands and problems such as no sound, distorted sound and Bluetooth connectivity.
Run your TV service centre on one connected system
3-day free trial with every feature switched on. Job cards, estimates, home visits, stock and bills for TVs and audio. No credit card required.